Refund policy

Last updated: 12 November 2026

CadBlocksPro sells digital CAD blocks. Nothing is shipped, and a digital file cannot be returned once you have it. This policy explains when we refund. You can browse the library and view block previews online before you buy, so you can check that a block is the right one.

One-time purchase of a block, and Lifetime Access

You can ask for a refund within 7 days of purchase in either of these cases:

• the block has a defect that we cannot fix, for example the file does not open, parts of the drawing are missing, or it is not the block described;
• you bought it by mistake, for example the wrong block or a duplicate order, and the block file has not been downloaded.

If a block has a defect, tell us first. In most cases we can correct the file and send it again quickly.

Once the block file has been downloaded, the sale is final. The only exceptions are a defect we cannot fix, as described above, and any right the law of your country gives you that we cannot exclude. For Lifetime Access, this applies to the whole purchase: once you have downloaded a block with it, the sale is final.

Buyers in the European Union and the United Kingdom

When you place an order you agree that delivery of the digital content starts at once, and you accept that your right to withdraw from the purchase ends once the download starts. Until the download starts, you keep your right to withdraw within 14 days of purchase.

This does not affect your legal rights if a block is faulty or not as described.

Subscription

• Nothing is charged during the 7-day free trial. If you cancel before the trial ends, you are never charged.
• Cancel anytime from your account page.
• When you cancel, access continues to the end of the period you have already paid for, and no further payment is taken.
• We do not give partial refunds for a period that has already started.
• If you were charged in error, for example charged twice for the same period, we refund the charge made in error.

How to ask for a refund

Write to us at support@cadblockspro.com. Give your order number, the e-mail address used for the order, and the reason for the request.

How refunds are paid

Approved refunds go back to the payment method used for the order. The time it takes to show on your statement depends on your bank, card provider or PayPal. When a one-time purchase is refunded, the licence for that block ends.

Your legal rights

Nothing in this policy removes rights that the law of your country gives you and that cannot be excluded.